Diploma in Quality Management
Quality Management will introduce you to crucial quality management standards and concepts. The course will also give you a rundown of the quality management concepts such as Cost of Quality and Total Quality Management (TQM). Quality management plays an increasingly important role in businesses around the world, and this course will prepare you for this important function.
The course provides an overview of Quality Management as a whole, as well as defines its main tools and benchmarking processes.
Introduction to quality Management
Quality Management Systems
Understanding Cost of Quality and TQM Tools
Introduction to Quality Standards
Service Quality for Service Industries
Mode of delivery of the proposed programme
Applicants should fill out a detailed Application form and send it back via email to the undersigned.
GENERAL COURSE CONTACT
The Academics Manager
Capacity Africa Training Institute