Diploma in Effective Leadership & Management

Course Overall

Managing and leading people is a challenge that requires wisdom and skills that must be learned and practiced over time. This leadership and management course is designed for individuals who want to strengthen their management capabilities and increase their career prospects in ever-changing organizations. The course targets experienced managers who want to strengthen their managerial and leadership skills and those who aspire to become effective managers and leaders in different sectors of development. The course offers practical examples on how to handle management challenges in an organization and how skills such as teamwork, team management, decision making, personal leadership, time management, and effective communication skills can help one to deal with challenging and normal and situations.

Course Overview

  • Defining leadership and Management
  • Process of management and Leadership
  • Who is a leader
  • Role of a manager
  • Time management
  • Managing for Results and Managing strategically
  • Management systems and Processes
  • Managing Performance
  • Management skills
  • Change Management
  • Personal Development
  • Leaders and stress Management
  • Organizational dynamics
  • Understanding and Organization
  • Decision making and Problem Solving
  • Leadership and Team Building
  • Organizational development
  • The Process of Change
  • Customer Relations
  • Delivering Customer Care Service
  • Creativity and Innovation
  • Quality Management

To register for our  Online Diploma Courses

Send an email to:

The Online Training Manager
Capacity Africa Institute
Email:  info@capacityafrica.com