Diploma in Credit Control and Debt Management

Course Overview

This course is designed for students who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organizations.

Course Objectives

Describe methods of controlling credit
Investigate methods of credit checking
Examine the use of the courts and debt management agencies in recovering debt
Describe how to collect debt by letter and telephone

Course Outline

-Credit Control

 Credit

 My customer credit worthy

 Credit control measures

 Debt Recovery Through the Courts

 Statutory Demands, Insolvency and Bankruptcy

 VAT & Tax Relief for Bad Debts

-Debt management Agencies

 Credit Checking Agencies

 Factoring companies

 Specialist Legal Services

 The courts

 Debt Collection Agencies

-Communication

 Telephone communication

 Written communication

 How to Deal with Customer Responses

Training Format:

All materials are made available through our Online Learning Platform
Students should commit approximately 5-6 hours of their time per week

Materials Provided:

Online delivery of curriculum materials, exercises and templates.

Assignments:

In order to demonstrate their understanding of the course content, students will be required to submit assignments at the end of every month.

COURSE DURATION: 6 months

REGIONS TARGETED: Global

COURSE FEE: $800

ORGANIZERS: Capacity Africa Institute

LANGUAGE: English only

Kindly confirm your participation with:

Online Training Coordinator

Capacity Africa Institute

info@capacitybuildingonline.com