Diploma in Credit Control and Debt Management
Course Overview
This course is designed for students who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organizations.
Course Objectives
- Describe methods of controlling credit
- Investigate methods of credit checking
- Examine the use of the courts and debt management agencies in recovering debt
- Describe how to collect debt by letter and telephone
Course Outline
- -Credit Control
Credit
My customer credit worthy
Credit control measures
Debt Recovery Through the Courts
Statutory Demands, Insolvency and Bankruptcy
VAT & Tax Relief for Bad Debts
- -Debt management Agencies
Credit Checking Agencies
Factoring companies
Specialist Legal Services
The courts
Debt Collection Agencies
- -Communication
Telephone communication
Written communication
How to Deal with Customer Responses
Training Format:
- All materials are made available through our Online Learning Platform
- Students should commit approximately 5-6 hours of their time per week
Materials Provided:
Online delivery of curriculum materials, exercises and templates.
Assignments:
In order to demonstrate their understanding of the course content, students will be required to submit assignments at the end of every month.
COURSE DURATION: 6 months
REGIONS TARGETED: Global
COURSE FEE: $800
ORGANIZERS: Capacity Africa Institute
LANGUAGE: English only
Kindly confirm your participation with:
Online Training Coordinator
Capacity Africa Institute
info@capacitybuildingonline.com
www.capacitybuildingonline.com