DIPLOMA IN CONFLICT MANAGEMENT

Dynamics in human settlement, demographics, disputes emanating from management of land, social policy dynamics , political and economic power wrangles have created vulnerability to natural as well as man-made conflicts.
It takes a few minutes to bring down developments that have been made over many years. Conflicts if not addressed well can submit an organization, a community or even a country to become dysfunctional and in some cases to total collapse.
Conflicts have either positive or negative consequences and whatever that determines the outcome is the way a particular situation will settled.

Conflicts cannot be eliminated completely, in fact they are likely to reoccur in different ways if not resolved substantively.
This course will benefit learners through changing the common destructive narrative and responses to conflict such as altercation, disagreements, threats, anger and unfair treatment to equipping them with scenarios and explaining how other conflict situations were handled and trying to relate with the same for shorter or long term solutions.
In this course, we would like our learners to see conflict situation as an opportunity of building positive and long term relationships, creating beneficial coalitions, to foster communication and an opportunity to enhance new ideas, as well as laws and institutions for the good of the community involved.
The course also aims at equipping participants with knowledge and skills on how to manage conflict while working cooperatively towards a win/win solution among the conflicting parties.
Course Objectives

Defining conflict.
Identify assumptions of conflict.
Styles of conflict resolution
The role of communication in conflict prevention and management
Understanding the principles of negotiation
Understanding mediation, and advocacy
Effect that power has on conflict resolution.
Select and apply negotiation, mediation, and advocacy skills in a variety of social work contexts,
Strategy for continuous conflict management.

This course is offered through distance learning.
Course Period: Six Months ( Course starts 1st of Every Month)
Course Levels: Diploma in Conflict Management
Course Amount USD 800
Course participants will strengthen their skills through practical exercises based on their day to day work experiences.
To register for this course, kindly contact:
The Training Manager

Capacity Africa
Email:info@capacityafrica.com

Website:http://capacityafrica.com