Certificate Course in Negotiation


In this course, students will build a solid understanding of competitive interaction and develop the tactics, strategies and interpersonal skills necessary for success when competing over resources, direction or ideas.  It will provide knowledge and techniques that will enable the participant to strengthen the negotiation skills necessary in a business setting. This course will lead to participants understanding the processes that fit their own individual personality and approach.

Course Objectives

At the end of the course, learners will;

  • Understand negotiation dynamics and how to prepare for uncertainty
  • Learn to craft agile strategy and be quick on your feet in changing circumstances
  • Resolve small differences before they escalate
  • Secure maximum value for your organization and yourself
  • Reflect on personal behaviors and refine your approach to be more effective

Who Should Register?

The Negotiation program is open to anyone interested in gaining and improving their negotiation tools and skills. These include;

  • Sales persons interested in developing more effective presentation strategies,
  • Business leaders who negotiates with upper management
  • Entry-level employee looking to move up the corporate ladder


Course Outline

Lesson 1 – Introduction to Negotiation

Lesson 2 – Negotiation Stages

Lesson 3 – Elements of Planning and Claiming

Lesson 4 – Fairness in Negotiations

Lesson 5 – Negotiator’s Toolbox and Trust

Lesson 6 – Working Women Negotiation

Lesson 7 – Cognitive Biases and Barriers

Lesson 8 – Getting to Yes Review

Training Format:

  • All materials are made available through our Online Learning Platform
  • Students should commit approximately 5-6 hours of their time per week

Materials Provided:

Online delivery of curriculum materials, exercises and templates.


In order to demonstrate their understanding of the course content, students will be required to submit assignments at the end of every month.




ORGANIZERS: Capacity Africa Institute

LANGUAGE: English only

Kindly confirm your participation with:

Online Training Coordinator

Capacity Africa Institute